Terms of Service
Effective Date: October 13, 2026
1. Overview
These Terms of Service (“Terms”) govern your access to and use of blackowls-nc.com and any related pages, forms, and communications made available through the site (collectively, the “Site”) operated by Black Owls Network Communications, Inc. (“Black Owls,” “we,” “us,” or “our”).
By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.
2. No Automatic Engagement
The Site is provided for general information and to let you contact us. Visiting the Site, submitting a form, or communicating with us through it does not by itself create an advisory engagement, a service agreement, or an obligation for Black Owls to perform any work. Any engagement is governed by a separate written agreement or authorization, which sets out its scope, terms, and responsibilities.
3. General Information Only
Site content is general information. It may be simplified and may not apply to your organization, systems, contracts, or requirements. It is not legal, financial, tax, or engineering advice, and you should not rely on it as a final design, a compatibility statement, or a pricing commitment.
4. Third-Party Providers
Many solutions described on the Site are delivered by third-party technology providers. Their services, pricing, availability, and service levels are set by those providers and governed by your agreement with them. Black Owls does not guarantee the performance of any third-party provider. Provider names and logos shown on the Site are trademarks of their respective owners and are used with permission.
5. Inquiries
Submitting an inquiry does not guarantee a response within a particular time, acceptance of an engagement, or the availability of any service.
6. Your Responsibilities
When you contact us, you are responsible for providing accurate information and for having the authority to share any information or documents you give us, including information about your organization’s services and contracts.
7. Acceptable Use
You agree not to:
- Use the Site for any unlawful, fraudulent, abusive, or misleading purpose
- Submit false information, impersonate another person, or provide inaccurate contact information
- Attempt to interfere with, disrupt, probe, scrape, or gain unauthorized access to the Site or related systems
- Upload or transmit malware, spam, or harmful code
- Use the Site in a way that could damage the reputation, operations, or security of Black Owls
We may restrict or terminate access to the Site at any time if we believe misuse has occurred.
8. Intellectual Property
All content on the Site, including text, branding, logos, graphics, layouts, and images, is owned by Black Owls or used with permission and is protected by applicable intellectual property laws.
You may view Site content for your own personal or internal business informational use only. You may not copy, republish, distribute, modify, reproduce, frame, or commercially exploit Site content without our prior written consent.
9. Third-Party Links
The Site may link to websites and services operated by others. We do not control them and are not responsible for their content, availability, or privacy practices. Your use of them is governed by their own terms.
10. Communications
By submitting an inquiry through the Site, you agree that Black Owls may contact you by phone, email, or, where applicable, text message about your inquiry. You confirm that the contact information you provide is yours or that you are authorized to provide it. Marketing communications are sent only as described in our Privacy Policy, and you can opt out at any time.
11. Payments
We do not accept payments through the Site. Any payment obligation arises only under a separate written agreement or invoice.
12. Disclaimer of Warranties
The Site and all content on it are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, to the maximum extent permitted by law. We do not warrant that the Site will always be available, secure, or error-free; that Site content is complete, current, or applicable to every situation; or that submitting an inquiry will result in a response, a proposal, or an engagement.
Any warranty or commitment regarding services arises only under a separate written agreement.
13. Limitation of Liability
To the maximum extent permitted by law, Black Owls shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of, or inability to use, the Site, including lost profits, lost revenue, lost data, or reliance on Site content.
To the maximum extent permitted by law, if we are found liable for any claim arising from the Site itself, our total liability shall not exceed $100.00.
This section applies only to claims arising from the Site. Separate written agreements govern liability for any engagement.
14. Indemnification
You agree to defend, indemnify, and hold harmless Black Owls, its officers, employees, agents, and affiliates from and against claims, losses, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to: your misuse of the Site; your violation of these Terms; your violation of applicable law; or your submission of false, misleading, or unauthorized information through the Site.
15. Privacy
Your use of the Site is subject to our Privacy Policy. By providing personal information through the Site, you agree that we may collect, use, and store it as described there and as reasonably necessary to respond to your inquiry and work with you.
16. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Site shall be brought in the appropriate state or federal court located in California, unless applicable law requires otherwise. Nothing in these Terms limits either party’s right to pursue a matter in small claims court where permitted.
17. Changes to These Terms
We may update these Terms from time to time by posting the revised version on this page and updating the Effective Date. Your continued use of the Site after updated Terms are posted constitutes your acceptance of the revised Terms.
18. Contact
Questions about these Terms:
Mail: P.O. Box 2088, Castro Valley, CA 94546
Email: legal@blackowls-nc.com
